“I find immense satisfaction in building strong relationships with my coworkers. The positive team dynamic that results from these connections makes coming to work a truly enjoyable experience.” ~ Mikaela Nicholson
At any successful company, the Project Manager Administrator is a cornerstone of efficient project delivery. Their ability to break down complex tasks into actionable steps ensures that all team members know their responsibilities, deadlines, and dependencies.
Behind every successful client engagement at ARSGEM's Ottawa office, you'll find the dedication and expertise of Mikaela Nicholson.
[Interview by Abigail Chung]
PART 1: Mikaela at ARSGEM
Briefly introduce yourself.
My name is Mikaela Nicholson. I work at the ARSGEM Ottawa branch as a project manager administrator. I have been with ARSGEM for a little over 2 years now.
What are some unique parts of your role at ARSGEM?
Our Ottawa office may be small in size but definitely has a big character! My role encompasses more than just administrative tasks with multiple opportunities I would not have had elsewhere. In addition to answering calls and emails, I actively participate in team meetings, fostering a collaborative and supportive work environment. I also have the opportunity to attend industry events in the Ottawa area and work closely with our Branch Manager, Ron Leblanc, on business development initiatives.
What are your favourite parts of your role and why?
I find immense satisfaction in building strong relationships with my coworkers. The positive team dynamic that results from these connections makes coming to work a truly enjoyable experience. I believe that open communication and genuine care for colleagues are essential for a successful and fulfilling work environment. I also cherish the opportunity to attend industry events with my team, allowing us to build valuable relationships with clients and colleagues.
How do you measure success for your role?
I define success in my role by my ability to maintain consistent organization and stay current with all ongoing projects. While daily challenges are inevitable, I prioritize my tasks by creating a daily to-do list and consistently checking off completed items. Successfully managing my inbox, updating Dash, and completing my daily checklist are key indicators of a successful day.
How do you foster collaboration and teamwork within your team?
Teamwork is paramount at the ARSGEM Ottawa branch. I prioritize weekly team meetings as a crucial platform for collaboration and communication. These meetings provide a valuable opportunity for team members to share updates, discuss challenges, and collaborate on solutions. I believe these meetings significantly contribute to the strong team spirit within our Ottawa office.
What are the most critical skills needed to excel in your position?
Success in this role hinges on three key skills: organization, attention to detail, and effective communication. These skills are crucial for accurately inputting job updates, prioritizing daily tasks, and maintaining open lines of communication with project managers and coordinators.
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